Recently Added
Explore the latest thought leadership, infographics, press releases, and media features from Zyter|TruCare. This section highlights what’s new across our work in healthcare workflow modernization and population health technology, including updates that reflect how we apply connected data, coordinated workflows, and agentic AI to support clinical and operational performance for the organizations we serve.
Blogs
What Provider-Sponsored Health Plans Really Need from AI: Trust, Timing, and Team-Based Action
November 11, 2025
In this piece, Dr. Yunguo Yu, VP of AI Innovation & Prototyping, explores what provider-sponsored health plans truly need from AI to drive meaningful results. He outlines the three essentials: Trust, Timing, and Team-Based Action, and shows how thoughtful orchestration, not more algorithms, creates proactive, coordinated care. Discover why alignment between people, data, and workflows is the real catalyst for impact.
Safe, Secure, and Scalable: Building Trustworthy AI for Healthcare
October 31, 2025
In this article, Harsha Arcot, Vice President of AI and Engineering, explores what it truly takes to build trustworthy AI for healthcare. He breaks down why trust, security, and efficiency are essential, not optional, in delivering safe, transparent, and scalable AI systems. From secure SLM deployments to zero-trust design, this piece shows how organizations can adopt AI responsibly without compromising clinical integrity.
White Papers
How Health Plans Can Get Ahead of Rising Risk
As healthcare costs climb and reimbursement models evolve, health plans face growing pressure to manage risk more proactively. Traditional, retrospective population health strategies are no longer enough. In this white paper, Shannon Smith, RN, Assistant Vice President of Clinical Success at Zyter|TruCare, explores how AI-driven predictive analytics and clinical BPO can help payers shift from reactive to proactive care.
The End of Transactional Healthcare
Healthcare is reaching a critical inflection point. Outdated, manual population health tools can no longer deliver the outcomes payers and providers need. In this white paper, discover how Zyter’s Managed Outcomes Model, powered by the TruCare® Platform, Zyter Orchestrate™ Agentic AI, and Expert Clinical Services, helps organizations shift from reactive to proactive care and move from fragmented to fully orchestrated healthcare delivery.
Infographics
2025 Consumer Trust in AI Survey
Zyter|TruCare’s 2025 Consumer Trust in AI Survey of 600 insured adults reveals that consumers are ready for AI in healthcare when it accelerates care, improves communication, and keeps clinicians involved. Nearly half say AI adds value if it reduces delays, while two-thirds emphasize transparency and human oversight as essential to trust. Explore the infographic to see what matters most to consumers and how responsible, human-guided AI can strengthen confidence in care.
A Breakthrough in Trust for AI Diagnostics
Zyter|TruCare, in collaboration with Mayo Clinic researchers, conducted a peer-reviewed study led by Dr. Yunguo Yu that demonstrated how transparency and confidence calibration can dramatically increase clinician trust in AI diagnostics, reducing physician overrides from 87% to just 1.7%. This infographic summarizes the study’s key insights, showing how trust-calibrated AI can improve diagnostic accuracy, strengthen clinical decision-making, and support care quality across risk-bearing models.
Webinars
AHIP Webinar: From Agentic AI to Orchestrated AI – Putting Clinicians and Members First
AI hype has shifted to “agentic AI,” but real impact comes when AI capabilities are orchestrated across utilization management, care management, population health, risk adjustment, and claims. In this AHIP session, leaders from Zyter|TruCare and PwC explore how orchestrated AI empowers clinicians to focus on care, drives stronger member outcomes, and reduces costs by automating non-clinical tasks and coordinating end-to-end workflows.
ACAP Webinar: Agentic AI Orchestration – Ending Transactional Healthcare
For Medicaid and community-based plans, isolated automation often increases friction rather than improving outcomes. This ACAP-hosted session highlights how orchestrated AI agents go beyond basic task automation by connecting decisions and workflows across systems. The discussion explores how coordinated AI supports utilization management, care management, and population health while reducing manual work, lowering costs, and enabling whole person care.
In the News
AI Won't Improve Health Insurance Until It Gets Honest With Consumers
October 31, 2025
International Business Times explores new research from Zyter|TruCare revealing that Americans want more transparency, not just technology, from their health insurers. The article highlights findings showing that while 67% of consumers worry AI could unfairly deny care, most would embrace it if insurers clearly disclosed when and how AI is used. Zyter|TruCare CEO Sundar Subramanian emphasizes that trust, explainability, and human oversight are key to unlocking AI’s full potential in healthcare.
7 in 10 patients concerned AI will drive unfair claims denials
October 29, 2025
TechTarget features new insights from a Zyter|TruCare-commissioned survey exploring patient perceptions of AI in healthcare. The findings reveal that while 67% of patients worry AI could unfairly deny care, most still recognize the technology’s potential to improve efficiency and access. The article highlights the need for clear communication and strong governance to build trust in AI-driven healthcare decisions.
Press Releases
Consumers Are Open to AI in Healthcare if Human-Guided & Transparent, New Zyter|TruCare Survey Reveals
October 30, 2025
Zyter|TruCare’s national survey of 600 insured adults reveals consumers cautiously support AI in healthcare when it accelerates care decisions and keeps humans in control. Despite concerns about fairness, most want transparency about when AI is used and believe it can improve authorization speed when deployed responsibly.
First-of-Its-Kind Study Reveals What It Takes for Physicians to Trust AI Diagnostics
October 14, 2025
Zyter|TruCare has released findings from a landmark study revealing why physicians often override AI diagnostic recommendations and how a new confidence calibration framework can significantly increase trust. Based on 6,689 cardiac cases, the study showed that explaining AI decisions is not enough; clinicians also need to know how confident the AI is.