For Medicaid and community-based plans, isolated automation often increases friction rather than improving outcomes. This ACAP-hosted session highlights how orchestrated AI agents go beyond basic task automation by connecting decisions and workflows across systems. The discussion explores how coordinated AI supports utilization management, care management, and population health while reducing manual work, lowering costs, and enabling whole person care.
Speakers
- Sruthi Madhavan, VP, Strategy & Transformation, Zyter|TruCare
- Avikar Govil, Director, AI Strategy, Zyter|TruCare
- Heather Thornton, Product Manager, Strategy & Transformation, Zyter|TruCare
Watch the recording to hear how safety net plans are using orchestrated AI to strengthen member outreach, improve care coordination, and achieve measurable results with limited resources.
