Shannon Smith is Assistant Vice President of Clinical Success at Zyter|TruCare, where she leads customer engagement initiatives and drives the effective implementation of clinical solutions. With a strong foundation as an ICU nurse and deep expertise in clinical informatics, she excels at translating clinical needs into practical, technology-enabled workflows. Prior to her current role, Shannon served as Senior Director of Clinical & Business Success at Zyter|TruCare and as a Senior Clinical Systems Specialist at Centene Corporation, where she played a key role in streamlining clinical operations and supporting system integration efforts. Known for her collaborative leadership, clear communication, and empathetic approach, Shannon is dedicated to bridging clinical expertise with technology to improve healthcare delivery. She holds a Bachelor of Science in Nursing from the Goldfarb School of Nursing at Barnes-Jewish College.