Director, Symphony Product
Onshore (Remote)
About Us
Zyter|TruCare blends a modern digital platform, agentic AI, and clinician-led services to help payers and providers modernize Utilization Management (UM), Care Management (CM), and Population Health. We serve 50+ customers and 56M+ members/patients across the U.S., with a focus on delivering measurable outcomes. We’re a fast-paced, high-growth, privately funded company redefining healthcare and adjacent industries through AI-powered orchestration. Recognized by analysts like Everest Group as a category leader, our platform unifies data, AI, and automation to simplify complexity, improve outcomes, and reduce costs across payer, provider, and government ecosystems. Our leadership team includes alumni from PwC | Strategy&, McKinsey, and Accenture, driving product-led transformation.
Why this role
Own the next wave of Zyter’s Symphony, our AI orchestration platform that unifies data, agents, and workflows across payer, provider, and government ecosystems. You’ll define and drive the product strategy and execution, translating vision into a clear backlog and shipped releases in close partnership with Engineering/AI and in direct collaboration with customers. Success is measured by adoption, reliability, and measurable client outcomes (cycle time, quality, cost), while leading cross-functional squads and turning field learnings into reusable product components.
Key Responsibilities
- Own strategy and roadmap: Define Symphony’s product strategy, prioritized roadmaps, and success metrics; align platform architecture, AI capabilities, and market needs.
- Translate vision to execution: Partner with Engineering to deliver scalable, modular orchestration layers and SDKs that enable rapid client deployment.
- Lead cross-functional squads: Orchestrate AI, UX, Engineering, and FDE pods to prioritize features, streamline releases, and manage interdependencies.
- Shape AI-native experiences: Evolve agent orchestration, workflow automation, model management, and policy/guardrail logic for clinical and operational users.
- Pilot → scale: Maintain a transparent backlog; enable clean pilot→scale handoffs with Delivery and GTM; close the loop with learnings and telemetry.
- Product governance: Ensure versioning, documentation, performance/SLOs, and customer feedback loops are in place and auditable.
- Market connection: Partner with Marketing/Sales to position Symphony in the AI enterprise ecosystem; support narratives and demos grounded in delivered capability.
- Field-to-product loop: Collaborate with Transformation and FDEs to convert implementation patterns into reusable components and marketplace agents.
- Sensing & Innovation: Track emerging trends in AI orchestration, LLMOps, interoperability, and platform patterns to keep Symphony ahead.
Qualifications
- 10+ years in product management, including 5+ years building or scaling AI, SaaS, or platform products with multi-stakeholder roadmaps.
- Proven experience defining and launching AI-driven or data-intensive platforms (orchestration, workflow automation, analytics/ML systems) at scale.
- Strong technical fluency (architecture, APIs, agentic AI design); able to engage deeply with engineers and data scientists and translate to business outcomes.
- Demonstrated ability to lead cross-functional squads and balance near-term client priorities with long-term platform vision; excellent storytelling and executive presence.
- Healthcare familiarity (payer/provider ops, UM/CM/PHM) and interoperability (FHIR/HL7) a plus.
- Bachelor’s or Master’s in CS/Engineering or related field preferred; MBA a plus.
- Prefer candidates with platform experience at Palantir, Salesforce (Health Cloud), ServiceNow, Innovaccer, Google Health, C3.ai, or similar AI-enabled product teams.
Zyter|TruCare is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage applications from all qualified individuals.
Perks and Benefits
Our company values are a set of core beliefs held by our organization. They drive how and why we do the things we do. While our business plans and strategies may change, our core values remain unchanged.
Flexible schedule
Open Cafeteria
Team Building Camps
Paid Holidays
Competitive Salary
Servicing around the globe
Zyter|TruCare offers purpose-built technology and services